Shipping policy
SHIPPING POLICY
ORDER PROCESSING
All orders are processed within 2 to 3 business days, Monday through Friday, excluding holidays.
You will receive a confirmation email with tracking information once your order has been shipped.
ESTIMATED DELIVERY TIMES
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United States: 7 to 8 business days
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Canada and Europe: 7 to 15 business days
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Australia and New Zealand: 15 to 25 business days
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Central and South America: 7 to 15 business days
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Asia: 7 to 15 business days
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Africa: 15 to 30 business days
These delivery times are estimates only and may vary depending on the destination, shipping carrier, customs processing, weather, and other circumstances outside our control.
Estimated delivery times do not include potential customs or clearance delays.
TRACKING
You will receive a tracking number by email once your order has shipped.
Please allow up to 5 business days for tracking information to begin updating.
If you do not see any tracking updates after 5 business days, please contact us at:
ORDER CANCELLATION
Orders begin processing shortly after they are placed and cannot be cancelled once processing has begun.
If you wish to cancel an order, please contact us as soon as possible after placing your order. While we cannot guarantee that a cancellation will be possible, we will make reasonable efforts to assist you if the order has not yet entered processing or shipment.
Once your order has been delivered, you may initiate a return in accordance with our Refund Policy.
LOST OR MISSING PACKAGES
Please carefully verify your shipping address before submitting your order.
Orevict is not responsible for orders delivered to an incorrect or incomplete address provided by the customer at checkout.
If an order is confirmed to have been incorrectly shipped due to an error on our part, please contact us at orevict.support@gmail.com so we can review the situation and, where appropriate, arrange a replacement at no additional cost.
If tracking shows that a package has been delivered but you cannot locate it, please first check with household members, neighbors, and the shipping carrier. You may also contact us for assistance.
CUSTOMS AND DUTIES
International orders may be subject to customs fees, import duties, taxes, or other charges imposed by the destination country.
Any customs fees, import duties, taxes, or other charges imposed by the destination country are the responsibility of the customer.
Orevict does not control these charges and cannot guarantee whether or how much you may be charged.
Customs processing may also cause delays beyond the estimated delivery time.
DELIVERY DELAYS
While we work to provide accurate estimated delivery times, shipping delays may occasionally occur due to circumstances outside our control, including carrier delays, customs processing, weather, natural disasters, holidays, or other unforeseen events.
Delivery estimates are not guaranteed.
CONTACT
If you have any questions about shipping or your order, please contact us:
Orevict
Email: orevict.support@gmail.com